Privacy Policy
Introduction
Kelleher Insurances is committed to protecting and respecting your
privacy. We wish to be transparent on how we process your data and show
you that we are accountable with the GDPR in relation to not only
processing your data but ensuring you understand your rights as a
client.
It is the intention of this privacy statement to explain to you the
information practices of Kelleher Insurances in relation to the
information we collect about you.
For the purposes of the GDPR the data controller is:
Please read this Statement carefully as this sets out the basis on
which any personal data we collect from you, or that you provide to us,
will be processed by us.
Who are we?
- Kelleher Insurances are one of Ireland’s leading Insurance
Brokers. We are family run business, founded in 1938 and are
based at 3 Jocelyn Street, Dundalk, Co Louth. We hold agencies
with over 45 Irish and UK insurers which enable us to offer a
complete range of insurance products and covers. Our skilled
and experienced staff are dedicated to providing quality advice and
an unrivalled service to our clients.
- We employ 20 experienced and qualified staff and have dedicated
teams which specialise in finding the best insurance solutions to meet
the business and personal insurance needs of our clients.
- Through our experience and long established relationships within the
industry, we are able to command the most favourable insurance rates
and covers.
- Our philosophy is value for money together with top quality service
and we will work on our client’s behalf in the event of a claim to
ensure they are dealt with fairly and promptly by insurers.
- We cater for client’s all over Ireland both North and south and with
our clients, will develop a tailored bespoke insurance package to meet
their needs.
- We also have Qualified Financial Advisers and Consultants on hand to
offer advice on financial planning, life cover, pensions and
investments.
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:
Purpose for processing your data
Why we are processing your data? Our legal basis.
In order for us to provide you with a quotation and a policy Kelleher
Insurances need to collect personal data for General Insurance both
Personal and Business, Life Assurances, Investments and Pensions. Our
reason (lawful reason) for processing your data under the GDPR is:
Legal basis – Kelleher Insurances needs to process
your data as this is necessary in relation to a contract of insurance to
which the individual has entered into or because the individual has
asked for something to be done so they can enter into a contract.
General Insurance both Personal and Business, Life Assurances,
Investments and Pensions Policies
- In any event, Kelleher Insurances are committed to ensuring that the
information we collect and use is appropriate for this purpose, and
does not constitute an invasion of your privacy.
How will Kelleher Insurances use the personal data it collects about me?
Kelleher Insurances will process (collect, store and use) the
information you provide in a manner compatible with the EU’s General
Data Protection Regulation (GDPR). We will endeavour to keep your
information accurate and up to date, and not keep it for longer than is
necessary.
Special Categories of personal data
If we collect any special categories of personal data (e.g. health,
religious beliefs, racial, ethnic origin – financial information is not
classified as special categories of personal data) – we will ensure the
below
- we will obtain your explicit consent
Who are we sharing your data with?
We may pass your personal data on to
third-party service providers contracted to Kelleher Insurances in the
course of dealing with you. Any third parties that we may share your
data with are obliged to keep your details securely, and to use them
only to fulfil the service they provide on your behalf. When they no
longer need your data to fulfil this service, they will dispose of the
details in line with Kelleher Insurances procedures.
If we wish to pass your sensitive personal data onto a third party we
will only do so once we have obtained your explicit consent, unless we
are legally required to do otherwise.
The third parties that we pass your personal data to are:
- Insurers & Product Providers
- Insurance Premium Finance Companies
- Authorised Third Parties upon your request
We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions.
If we transfer personal data to a third party or outside the EU we as
the data controller will ensure the recipient (processor or another
controller) has provided the appropriate safeguards and on condition
that enforceable data subject rights and effective legal remedies for
you the data subject are available.
Data Subjects Rights:
Kelleher Insurances facilitate you, our clients, rights in line with
our data protection policy and the subject access request procedure.
This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a
third party involved as we have indicated in the processing of your
personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s)
for which they were obtained. Kelleher Insurances will process personal
data in accordance with our retention schedule. This retention schedule
has been governed by our regulatory body (The Central Bank of Ireland)
and our internal governance.
Complaints
In the event that you wish to make a complaint about how your
personal data is being processed by Kelleher Insurances or how your
complaint has been handled, you have the right to lodge a complaint
directly with the supervisory authority and Kelleher Insurances data
protection representatives Data Protection Officer / GDPR Owner
Failure to provide further information
If we are collecting your data for a contract x and you cannot
provide this data the consequences of this could mean the contract
cannot be completed or details are incorrect.
Profiling – automatic decision making
Profiling;
Financial advisors using profiling in their business. The main categories are
- Risk profiling.
- Profiling for marketing purposes.
- Establishing affordability and providing quotations for financial services and mortgage product
1. Risk Profiling
To establish a customer’s attitude to investment risk (relates to
pensions and investments) advisors have automated calculators which
calculate the customers attitude to various levels of risk having
answered a series of questions.
2. Profiling for marketing purposes.
When we seek to contact you about other services, as outlined above *
we run automated queries on our computerised data base to establish the
suitability of proposed products or services to your needs.
3. Establishing affordability and providing quotations for financial services products.
Additional Processing
If we intend to further process your personal data for a purpose
other than for which the data was collected, we will provide this
information prior to processing this data.
Contact Us
Your privacy is important to us. If you have any comments or
questions regarding this statement, please contact us on 0429334735 or
email dataprotection@kelleherinsurances.ie
Privacy policy statement changes
Kelleher Insurances may change this privacy policy from time to time.
When such a change is made, we will post a revised version online.
Changes will be effective from the point at which they are posted. It is
your responsibility to review this privacy policy periodically so
you’re aware of any changes. By using our Services you agree to this
privacy policy.